Below are some key points briefly explained. For full details you must go to our 'Orders, Deliveries and Returns' page. Click here for full details.
Your discretion is one of our main priorities so please be assured, all our goods are sent in plain packaging, with just a staff member's name as the sender and our address.
LatexEXPRESS Despatch Time and Delivery
Here on LatexEXPRESS we always offer a 30% discount, by comparison to our other site libidex.com (and up to 70% during Flash Sales). All garments ordered from this site are delivered direct from stock, unlike our libidex.com site where the garments are all made to order and take longer to despatch - though the range is much greater, with a fantastic choice of colours and options.
We aim to dispatch LatexEXPRESS items within 1-2 working days from receipt of your order and payment (please note in exceptional circumstances such as Flash Sale periods, dispatch time can be as much as 5 workings days). Please remember that while we will endeavour to dispatch your order within a given time, we cannot guarantee delivery by a specific date, since delivery time is additional to dispatch time and we have no control over national or international postage.
Orders going to the EU may take a little bit longer to reach our Dutch Distributor from the UK, due unavoidable extra customs checks. Which in turn could further delay the delivery to you(i.e. a little longer than the times mentioned here.) Rest assured we are doing our utmost to make the transaction as smooth as possible.
If you need your order urgently we offer a courier option at the checkout.
You can opt to pick up your order from our Store Liberation located at 49 Shelton Street Covent Garden London WC2H 9HE.
IMPORTANT: This option is for personal callers only who can physically come to our shop and collect their parcel.
Latex Allergy - Natural Rubber Latex Allergy
Latex Garments are produced from Natural Rubber Latex (NRL). NRL is an integral part of thousands of everyday consumer and healthcare items. The proteins contained within NRL can cause allergic reactions to Latex. More than 40,000 products used in homes, schools and medical settings contain latex, including common items such as: condoms, rubber bands, balloons, surgical and examination gloves, clothing elastic, etc. Latex allergy, or hypersensitivity, occurs when the body's immune system reacts to proteins found in NRL. Some individuals have specific antibodies, called IgE antibodies, that make them hypersensitive to the proteins in NRL. Although we take great care to use latex sheeting that has been ‘leached’ to a high level, to remove the proteins to a legally acceptable standard, the onus is on you the consumer to ensure that you do not have this problem prior to purchasing or wearing latex clothing. (Please note, that in over 25 years of our company selling latexwear we have never received any complaints of allergy caused by our clothing.)
These are only some key points briefly explained. For full details please go to our 'Orders, Deliveries and Returns' page. Click here for full details.
Before returning any items, please contact us and we’ll guide you through the return process. You must contact us within 7 days after receiving your goods.